Privacy Policy for DMN Academy

Effective Date: 10 February 2025

At DMN Academy, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, enroll in our course, and interact with us. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect
We collect various types of personal information to provide and improve our services. This includes:

Personal Identifiers: Name, email address, phone number, and billing address.
Payment Information: Credit card details, PayPal account information, Klarna, and any other payment data necessary to process transactions.
Account Information: Usernames, passwords, and enrollment details for accessing the Course.
Communications: Information you provide through email, social media, or phone interactions.
Usage Information: Data regarding your usage of our website, such as browsing activity, session duration, device information, and geographic location (via cookies and tracking technologies).
Marketing Preferences: Preferences for receiving marketing communications.
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2. How We Use Your Information
We use the information we collect for various purposes, including:

To process your payment and enroll you in the Course.
To send course-related communications, updates, and customer support messages.
To reach out via email, phone, or social media for marketing purposes (with your consent).
To personalize your experience on our platform.
To analyze usage patterns and improve our services using analytics tools like Google Analytics, Zoho, and ClickUp.
To send marketing emails and promotional content via Klaviyo, based on your preferences.
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3. Third-Party Services
We may share your information with the following third-party services to facilitate course delivery and business operations:

Payment Processors: Stripe for processing payments.
Course Platform: Circle, for hosting our online course community.
Project Management: ClickUp, for managing client interactions and internal operations.
Email Marketing: Klaviyo, for sending marketing communications.
Analytics and Advertising: Pixels from Facebook, Google, and other services for tracking and ad targeting.
These third parties are prohibited from using your personal information for any other purposes, and they are required to protect your data in accordance with this Privacy Policy.

4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, including:

Analytics Cookies: To track usage patterns and improve the website.
Marketing Cookies: To tailor advertising content based on your activity.
Functional Cookies: To ensure our website functions as expected.
You can disable cookies in your browser settings; however, some features of the website may not function properly if cookies are disabled.

5. Data Retention
We retain your personal information for up to 5 years to ensure compliance with legal obligations, respond to inquiries, and provide ongoing access to Course materials.

6. Data Protection
We take appropriate security measures to protect your personal data, including:

SSL Encryption: All sensitive data, such as payment information, is encrypted during transmission.
Secure Payment Systems: We use industry-standard payment methods, such as Stripe, to process payments securely.
Access Controls: We limit access to personal data to authorized personnel only.
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7. Your Rights
You have the right to:

Access: Request a copy of the personal data we hold about you.
Rectification: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal data, subject to applicable law and contractual obligations.
Withdraw Consent: Withdraw consent for marketing communications at any time by unsubscribing or contacting us directly.
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8. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:

Service Providers: To assist with business operations, such as payment processing, email marketing, and analytics.
Legal Requirements: If required by law, we may disclose your information in response to legal processes or government requests.
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9. International Data Transfers
As we are based in Dubai, UAE, your personal data may be transferred to and processed in countries outside your jurisdiction. By using our services, you consent to such transfers in compliance with applicable laws.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with the updated "Effective Date." Please review this Privacy Policy periodically to stay informed of any changes.

11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights, please contact us:

Email: info@dmnacademy.com
Phone: +1 (267) 678-1240
Company: Marketrio LLP and Beckol Profit FZCO

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.